headspace
Bankstown

Staff Image

Please Note

Office hours are:

Mondays & Thursdays 9am-5pm (closed between 12-1pm).

Tuesdays & Wednesdays 10am-6pm (closed between 1-2pm).

Fridays 9am-4pm (closed between 12-1pm).

We are closed over the weekend.

About

headspace  Bankstown provides  information, support and services to young people aged 12-25, and their families and friends. We can help with mental health, general health, alcohol and other drug services as well as employment support. Simply phone or email to arrange an online appointment with one of our staff.

Centre update 23/03/2020: The health & wellbeing of young people and their families is our top priority. In response to COVID-19 and minimising person-to-person contact, we have officially taken our headspace centre online. We are available during our business hours through telephone, emailing and video-based platforms. Check our contact section to get in touch with us.

Please Note

Office hours are:

Mondays & Thursdays 9am-5pm (closed between 12-1pm).

Tuesdays & Wednesdays 10am-6pm (closed between 1-2pm).

Fridays 9am-4pm (closed between 12-1pm).

We are closed over the weekend.

headspace Bankstown is operated by Flourish Australia. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, South Western Sydney (South Western Sydney PHN).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

medicare card

Young people 15+ years old can get their own Medicare card by visiting a Medicare office or by calling Medicare on 13 20 11.

This fact sheet and road map explain why young people may need their own Medicare card, and which option and pathway to take for getting their own Medicare card that will suit their needs under difference circumstances.

Click here to learn more

Service providers can download a referral form for headspace Bankstown here.

Please return this form either by email through headspace.bankstown@flourishaustralia.org.au or fax on (02) 9790 7615.

For after hours services, please contact:
- eheadspace on 1800 650 890 or eheadspace.org.au (9am-1am, 7 days a week)
- The Kids Helpline on 1800 55 1800 (24/7)
- Lifeline on 13 11 14 (24/7)

In case of a crisis or emergency, please contact:
- Mental Health Line on 1800 011 511 (24/7)
- Emergency on 000 (24/7)

Do you have any praise, suggestions and feedback about headspace Bankstown's services or centre?

We'd love to hear your ideas about headspace Bankstown.

You can do this by filling out a quick survey below. It is private and confidential so you don’t have to leave your details, however, if you would like to receive a response from from us, please leave your contact details in the last section of the survey.

This is a way for you to have your say about headspace Bankstown.

Access our Praise, Suggestion & Feedback survey here.

  • Did you know that at headspace Bankstown we have a youth friendly General Practitioners (GP)?
    Our GP here is Dr. Kiley Kim. Please call 9393 9669 to confirm availability if you would like to book an appointment. 

    For more information about getting help from a GP, please visit here.

  • Our office is accredited with AGPAL
  • We use bulk-billing arrangements here through Medicare so when you visit and use our services, it will not cost you anything and you will not be out of pocket
  • We have clinicians and psychologists here who speak Arabic, Turkish and Vietnamese. 
  • We use Translating and Interpreting Services (TIS) for all other languages
  • Our building has wheelchair access and wheelchair parking available at the back of the building (access through Sir Joseph Banks Street)

    20150323 111010 HDR 25
    Reception

    DSC00712
    Waiting Area

    DSC00713
    Waiting Area

headspace Bankstown provides youth mental health services to schools and the community in the Bankstown and Canterbury local area.
The Service & Community Development Officer is able to provide the following:

- Attend a mental health event and hold a stall
- Provide educational workshops on mental health topics
- Presentations about our service and referral pathways
- Promotional material, and
- In service tour where you are able to visit our centre, meet our staff and find out more about headspace Bankstown

The services provided have a health promotion and education focus.
We deliver these services to promote positive mental health and wellbeing (please note that these services do not have a medical or therapeutic focus).

Please download and fill out our  SCD-Request-Form.pdf for any of the above services and return it to headspace.bankstown@flourishaustralia.org.au

For more information, please contact the Service & Community Development Officer at headspace Bankstown:
E: headspace.bankstown@flourishaustralia.org.au
P: (02) 9393 9669

To keep up to date with our upcoming events, photos and other happenings at our centre, please follow us on Facebook!

We're also on Instagram and you can follow us by searching for headspace.bankstown

As part of headspace Bankstown, we have contributing partners who support our centre by providing other services that young people may access alongside our services.

We would like to acknowledge and thank our contributing partners:

  • Salvation Army (headFYRST)
  • Aftercare
  • New Horizons
  • South West Sydney Local Health District (SWS LHD)
  • Black Dog Institute
  • DAMEC
  • One Door Mental Health
  • Canterbury Bankstown City Council
  • ACON
  • Mission Australia
  • Catholic Care - Direct Employment

Our centre is located in the 'Bankstown City Capital Centre', which is directly across from Bankstown Central Shopping Centre, next to McDonald's on Rickard Road.

Our address is Suite 1, 41-45 Rickard Road, Bankstown. We are located on the ground floor straight down the foothpath in the first photo.

If you're having a little trouble finding us, please call on 9393 9669, let reception know that you are unable to find the office and tell us your location and we can try and guide you to our office.

20150319 101018 HDR 25
The front of our building

20150319 100919 HDR 25
The front of our office

Here at headspace Bankstown, it takes a bunch of wonderful and passionate people to complete our team and help support the young people that visit our centre.

Our Team Includes:
Tom - Senior Clinical Manager headspace Services
Emely - Clinical and Operations Manager
Lucinda - Clinical Lead
Emma K - Practice Manager
Sue - Administration Officer
Rebecca - Administration Support Officer
Marwa - Service & Community Development Officer
Emma M - Senior Youth Access Clinician
Linda - Senior Youth Access Clinician
Shannon - Youth Access Clinician
Jolene - Alcohol & Drug Clinician
Ali - Alcohol & Drug Clinician

Youth Reference Group

Private Practitioners (PP):
Maria - Registered Psychologist
Irene - Registered Psychologist
Wajma - Clinical Psychologist
Samar - Registered Psychologist
Dominic - Registered Psychologist 
Christine - Registered Psychologist
Sandy - Dietitian 

Doctors:
Dr. Kiely - GP
Dr Rachel - GP
Dr. Josey - Psychiatrist

Contributing Consortium Members:

William - Employment Consultant
Kelly - Sexual Assault Counsellor
Noleen - Alcohol & Drug Clinician
Loretta - Carer Advocate
Katie - Youth Legal Advisor
Belinda - Mental Health Nurse
Jennifer - Education & Employment Consultant
Everton - Counsellor