headspace
Swan Hill

building with landscaping2

Hours

  • Monday: 10:00am - 6:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 10:00am - 6:00pm
  • Friday: 2:00pm - 6:00pm
  • Saturday: Closed
  • Sunday: Closed

About

freecall us on 1800 975 115

headspace is a confidential & FREE service where young people aged 12-25 can access a range of services. 

In response to COVID-19 , we have transitioned to a mixture of in-person catch-ups and phone and videocall services so we can continue to offer our mental health supports of young people. This step has been taken to ensure the safety of young people, family and friends, and headspace staff.  Please call us during our opening hours if you have any questions. 

Want to make a referral?  Please see the  More Information  section at the bottom of this page.  

Hours

  • Monday: 10:00am - 6:00pm
  • Tuesday: 10:00am - 6:00pm
  • Wednesday: 10:00am - 6:00pm
  • Thursday: 10:00am - 6:00pm
  • Friday: 2:00pm - 6:00pm
  • Saturday: Closed
  • Sunday: Closed

headspace Swan Hill is operated by Swan Hill District Health. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Murray (Murray PHN).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

News

More information

1. Complete a referral 

* Online [link below]

Self-Referral Use this if you are a young person.

Family, Friend or Professional Referral - Use this if you are a family member, friend or staff member working with a young person - teacher, support worker, GP, etc

* In person [11 Pritchard St, SWAN HILL]

* Print & mail [PO Box 483, Swan Hill 3585]

* Print & fax [03 4026 7800]

* Include as much info as you can & use the young person's details 

* If you need an interpreter, contact Doctors Priority Line on 1300 131 450 [24 hrs, 7 days]

2. We will contact you
Please be patient this may take a few days. If you feel its more urgent - call or drop in

3. The assessment 
Meet an intake worker for an hour, they will give you info, ask you lots of questions and answer any you might have 

4. Next step 
Let's work out the best way to support you. If you don't understand something or have questions just ask or call us on 03 4010 7100

Clients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000.

To check out headspace Swan Hill's confidentiality info click here.

 

Due to the impact of COVID-19, we are currently offering education sessions and community presentations via zoom. If you would like to book a session for your school or community group please clink on this link and complete the form. 

Please note: 4 weeks' notice really helps us!

All requests will be considered however, if less than 4 weeks' notice is provided, this may effect our capacity to participate.

Education sessions headspace Swan Hill can help you with;

  • Introduction to headspace
  • Tips for a healthy headspace
  • Dealing with stress related to COVID-19
  • Anxiety
  • VCE/HSC Tips

 

At headspace Swan Hill we are committed to providing the best care, as close to home as possible. To support this, we have introduced the possibility of videocalls as an option. Using telehealth, you can have an appointment with your headspace Swan Hill worker by using our videocall platform or telephone. You can do this from your home, at your school, local health service or any location with a reliable telephone or internet connection.

These appointments will only be available where suitable and must be requested and booked in advance.

Google Chrome, Safari or Firefox browsers must be used for accessing these services.

Click here to complete your pre-session survey.

See our setting up a safe space for counselling factsheet before you get started.

Click here to start your video call.

If you are chasing further information about our telehealth services you can check out the video below or download our flyer by clicking here.

For almost all services at headspace Swan Hill, you do not need a medicare card. 

If you need to see our GP, you will need to have access to medicare. Please note: even if you don't have access to a medicare card, please contact us and we will assist where possible. 

Many young people are listed on a parent's medicare card, and we can look up your medicare number without needing the physical card.

For young people aged 15 and above, you can apply for your own medicare card if you want to.

Fill out the medicare application form and return this form with ID (such as your birth certificate or student ID) to the medicare service centre.

Our local medicare service centre is in the same building as Centrelink at 221 Beveridge St, Swan Hill VIC 3585.