Hervey Bay

Photo headspace HB Building


  • Monday: 9:15am - 7:30pm
  • Tuesday: 9:15am - 7:30pm
  • Wednesday: 9:15am - 7:30pm
  • Thursday: 9:15am - 5:15pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed


headspace Hervey Bay provides free to low cost* health services for young people 12-25 years old on the Fraser Coast.  We are an inclusive service and does not discriminate regardless of race, cultural background, religion, sexual orientation, gender, or disability.

It's about support for general health, mental health, drug and alcohol issues, and employment and education support. With the help of its dedicated youth friendly staff of Psychologists, Counsellors and Intake & Access workers, headspace Hervey Bay has become a popular one-stop-shop for young people seeking help or advice and their physical and mental health concerns.


  • Monday: 9:15am - 7:30pm
  • Tuesday: 9:15am - 7:30pm
  • Wednesday: 9:15am - 7:30pm
  • Thursday: 9:15am - 5:15pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

headspace Hervey Bay is operated by Wesley Mission Queensland. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Central Queensland and Sunshine Coast (Sunshine Coast Health Network Ltd).


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Sexual health screenings on site or links to local services. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

Do you want to have your say and make a difference in your community?

If you have a passion for youth mental health then the hYC is for you!

The hYC is a group of passionate young adults who consult with headspace Hervey Bay on topics such as quality of care, service delivery, community engagement and health promotion. We want you to have a valuable and enjoyable experience, including gaining skills in running meetings and event management.

You are our ear to the ground and help keep our service up to date and relevant for the young people we represent.

This is a great opportunity to do some good, gain valuable experience and boost your resume.

We meet fortnightly, usually on a Thursday at 4pm to discuss any standing items, design and deliver events, plus much much more.

Please click here to apply.  





Do you want to have your say in the community and help make headspace the best possible service for young people?

Since 2006 when the headspace journey first began, we have prided ourselves on using feedback from the people we represent and their family, guardians, and or Friends to make us locally relevant and up to date with the hottest issues.

Just as the Youth Reference Group lets us know what's happening in the schools, The Friends & Family Reference Group helps us understand what it's like for the people at home looking after young people with Mental health issues. 

We also provide support, information and advice in a fully inclusive environment and are always open to ideas from our community.

Please click here to begin your headspace journey and we'll be in touch.

We run regular events and workshops throughout the year, these will be posted on our facebook page ( https://www.facebook.com/headspaceHerveyBay/ ) as well as on here.

headspace Hervey Bay is proud to be part of such a close and supportive community,  you will see us out and about at events such as NAIDOC week, IDAHOT Day, R U OK? day, Youth week and many more. 

If you see us when we are out in the community, please feel free to come up and have a chat. 

We believe that to be of benefit to our locals we have to be up to date with all the latest issues. If you have anything you would like to talk about, or suggestions for our service then our door is always open.

Our Community Liaison Officer, Ben Lewis, has a real passion for our Centre and loves to get out to schools, local clubs and events. If there is anything that you would like to discuss with Ben or events you would like us to attend, then please call 0409 695 088 or email blewis@wmq.org.au  


headspace Hervey Bay provides free (dependant on circumstances) to low cost health services for 12-25 year olds on the Fraser coast.

To discuss if there is any potential cost please call centre on (07) 4303 2100.

headspace Hervey Bay is a bulk-billing practice, using the Better Access program for bulk-billed allied health services.

All young people presenting at the centre must have a valid Medicare Card to be eligible for bulk billing with private practitioners.

If you want to apply for, or want more information about a Medicare Card please visit:



If you want to apply for, or want more information about a Healthcare concession Card please visit:



Alternatively, if you have any financial issues which you are concerned about – you can discuss this with one of our friendly staff.

We appreciate your active involvement in finding a solution to suit your needs. 

headspace Hervey Bay staff are dedicated youth health professionals who can support you in a friendly, confidential and non-judgemental environment

Our Staff:

Chantelle - Centre Manager

Tania - Clinical Lead

Kristy - Administration Coordinator 

Ben - Community Engagement Officer 

Dr Shah - Psychiatrist

Dr Gilberg - GP

Tania - Clinical Psychologist

Jacinta - Psychologist 

Anna - Psychologist

Catherine  - Access & Engagement Officer

Edwin - Access & Engagement Officer

Ben - Access & Engagement Officer

Kev - Intake & Assessment Officer

Sam - Senior Vocational Specialist (IPS Program)

Tari - Youth Vocational Specialist (IPS Program)

Yvette - Senior Allied Health Clinician (Enhanced Care Team) 

Lara - Family & Youth Workers (Enhanced Care Team)

Shawn - Family & Youth Workers (Enhanced Care Team)

Aimee - Receptionist

Tay - Receptionist 






headspace Hervey Bay strives to promote the ‘No Wrong Door’ policy, which means that “no young person is turned away without connection to appropriate internal or external services”.  

headspace Hervey Bay will consider referrals of young people aged 12-25 years from any source. A young person can refer themselves, have a family member or friend refer on their behalf. Any external agencies can refer a young person including, but not limited to: Schools, General Practitioners, Government agencies or non-government community agencies. headspace Hervey Bay will accept all referrals by any means including, phone, fax, email, walk-in or via our online forms.

If the young person does not meet the above-mentioned criteria, we will happily assist in engaging the person/s with an appropriate service for their needs.


Shop 9 Central Plaza

3 -15 Central Avenue

Pialba Qld 4655

Phone:          (07) 4303 2100

Fax:              (07) 4303 2150

Email:            headspace.fax@wmq.org.au

To fill our referral form online please click here. Once we have your details, one of our access and engagement staff will be in touch.

You can also download the headspace Hervey Bay referral form here: Referral form


headspace Hervey Bay Google Maps page 001 2

Please click here for an interactive Google map

Please click here for Google street view

  • We are located just 100m walk from Hervey Bays central bus terminal. Click here for bus timetables.
  • We have plenty of car parking space and 2 dedicated disabled spots with wheelchair ramp outside our offices.
  • headspace Hervey Bay is a disability-friendly building with wheelchair access throughout and Toilets with rails.
  • Should you have any questions regarding reaching our centre or if you require financial assistance with bus tickets, please call our offices during open hours and we'll assist you.