• Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed


Welcome to  headspace  Grafton.

We help young people aged between 12 and 25 who may be going through a tough time in the Clarence Valley region of NSW.

headspace  Grafton is a free, youth friendly and confidential service. Drop in any time between 9am and 5pm or alternatively  contact us on (02) 66421520.

headspace Grafton is not a crisis service.  If you are experiencing a mental health emergency please contact the Mental Health Access Line on 1800 011 511, Lifeline on 13 11 14 or Kids Helpline on 1800 551 800  


  • Monday: 9:00am - 5:00pm
  • Tuesday: 9:00am - 5:00pm
  • Wednesday: 9:00am - 5:00pm
  • Thursday: 9:00am - 5:00pm
  • Friday: 9:00am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

headspace Grafton is operated by GenHealth. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, North Coast.


Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Grafton

Salary: Health Professional (Level 3) under the Health Professionals and Support Services Award

Deadline: 2 Aug. 2021, 9:00 am

About our organisation and services

GenHealth Inc is a not-for-profit non-government multi-disciplinary service providing evidence based primary, specialist, allied and health promotion services. The organisation's provision of accessible and cost-efficient health services is a vital contribution to the wellbeing of individuals, families and the community. GenHealth is lead agency of the Coffs Harbour Women's Health Centre, headspace Coffs Harbour and headspace Grafton.

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting  young peoples' wellbeing (www.headspace.org.au). These Centres provide an entry point for young people to access a broad range of services.

headspace Grafton aims to:

  • promote early identification and effective, evidence-based interventions;
  • improve access to mental health services; and
  • have specialist providers and primary health care working together within an accessible  and integrated service framework.

About the NSW Mid North Coast / Clarence Valley

Located on the beautiful NSW Mid-North Coast around 4 hours’ drive from Brisbane and 6 hours or a short flight from Sydney, our region offers something for everyone. There are many beautiful beaches; headlands with amazing views; rainforests, rivers, and spectacular National Parks and State Forests.  Enjoy a diverse range of cafes, restaurants and friendly community towns. If sport is your scene, we have plenty of clubs and facilities within easy reach. Our local Art Galleries will inspire you, and you will enjoy access to a wide range of local shopping, good schools and the opportunity to become part of a supportive local community.

Following the recent Pacific Highway upgrades and investment in infrastructure, and affordable housing, you can choose an ideal location for your next career move with your family, and everything will be within a short drive. Close to Grafton you can enjoy a multitude of activities in less then an hours’ drive including visits to beautiful beaches at Yamba, Minnie Water, and Corindi, river adventures on the Clarence, one of the largest river systems, and camping and fishing in the Upper Clarence region. 

About the role

Youth Access & Intake Clinicians effectively engage, screen, assess, refer, provide brief interventions and coordinate care for young people aged 12-25 years that contact or are referred to headspace Grafton.  As one of the first contact points for young people accessing headspace, the Youth Access & Intake Clinician will need to build a positive rapport with a wide range of young people, as well as their family and friends. 

The Youth Access & Intake Clinician will need to be skilled in assessing a young person’s needs, including complex risk assessments and the ability to action a plan to mitigate any identified risk. They will participate in regular clinical supervision, and will be required to present and discuss Young People’s status and progress with the clinical care team. Position details are:

  • Casual position
  • Available for immediate start
  • Days of work are flexible with capacity to offer additional days to provide relief for holidays and other leave
  • Base work location is headspace Grafton

About you

Our preferred candidate will have the ability to relate to young people in a manner which is relevant and appropriate to their developmental and cognitive level of functioning and provide services in a youth friendly manner.  You will be required to conduct bio-psycho-social assessments of young people presenting to the service, conduct risk assessments including assessment of suicide risk and violence risk, developing action plans to mitigate any risks, and to participate in the access and intake system - answering phone calls and enquiries, screening and assessing needs, prioritising and making appropriate follow up appointments and referrals.

You will also have:

  • Tertiary level qualifications in health, behavioural/social sciences, community services, or a related discipline that provides a sound understanding and knowledge of assessing and working with young people at risk
  • The ability and experience to be able to deliver brief therapeutic interventions, counselling services and treatment planning
  • Knowledge and understanding of mental health, including related evidence-based interventions and clinical practice
  • Exceptional interpersonal skills with the ability to work with a diverse range of people, in particular the ability to engage with young people and advocate on their behalf
  • Flexibility to work casually across the week as required  

A full list of selection criteria and more information on the key responsibilities is available in the Position Description (contact us). 

Other Mandatory requirements:

  • Police check (refer to PD)
  • Current Working with Children Check
  • Australian Working Rights
  • Drivers licence
  • Access to a registered and comprehensively insured car for business use

Salary and Benefits

  • This position is classified as Health Professional (Level 3) under the Health Professionals and Support Services Award 
  • Salary will include a 25% casual loading
  • Super Guarantee of 9.5% payable in addition to salary
  • As a not-for-profit non-government organisation GenHealth can offer eligible employees salary package benefits of up to $15,900 per annum  

To Apply

  • Contact us at jobs@genhealth.org.au [link removed] for a Position Description 
  • Submit an outline of your claims to the position demonstrating how you meet each of the essential and desirable criteria listed on the Position Description  and,
  • Include your current resume detailing your skills, qualifications and experience, and the names and contact details for two referees
  • Email your complete application to jobs@genhealth.org.au [link removed] 

Enquiries to: Renee Harris (Senior Youth Access Clinician) or Charley Armstrong (Interim Operations Manager) at headspace Grafton on (02) 6642 1520

Closing Date for Applications: 9am Monday 2 August 2021

GenHealth is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our workforce and members.  Candidates who identify as Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, or LGBTIQA+ are encouraged to apply.

For more information contact:

Phone: (02) 6642 1520
Email: jobs@genhealth.org.au

Apply now

More information

 To access headspace Grafton services for free all you need to have is a valid Medicare card.

 If you don’t have a Medicare card and you are over the age of 15 years old you can apply for your own Medicare card.  Information about how to apply can be found on the Department of Human Services page:


 If you are in Grafton, you can visit the Medicare Office at 4/8 King Street for assistance.

 You will need to provide identification, such as a student card or birth certificate.

 For more information you can contact Medicare general enquiries on 132 011, they are open 7 days a week / 24 hours a day. If you are Aboriginal and Torres Strait Islander you can contact the access line on 1800 556 955.  They are open mon – fri 8:30am – 5pm.

 If you are ineligible to apply for a Medicare Card give us a call and we will direct you to alternative appropriate services.

headspace Grafton is located at 59 Duke Street in Grafton and our building has been designed to provide full wheelchair access. 

Disabled parking is available in our parking area. 

If you have any specific requirements to help you access our service please call us and we will work with you to make sure you can easily access our building and service.

To keep up to date with what's happening at headspace Grafton and find out about the latest news and events go to our facebook page and give us a like: https://www.facebook.com/Graftonheadspace/