Financial support for young people impacted during COVID-19

Centrelink (Services Australia)

Services Australia (commonly known as Centrelink) is responsible for government payments and financial support.

Whilst lodging a claim to receive financial help is relatively easy, there is a lot of information to consider. So, we’ve outlined the financial support available.

Not receiving a payment and need financial support

Check your eligibility and sign up for financial support through the Services Australia website.

To do this:

  • Create a myGov account:
  • When you sign-in, you will be prompted to complete an ‘intention to claim’ for a Centrelink payment.
  • Explore which payment options you might be eligible for. If you have questions, call Centrelink or talk to them online.
  • A wide range of other payments are available so check out the website.  


Already receive a government payment

From 27 April 2020, the Jobseeker Allowance (previously ‘Newstart’), Youth Allowance, Austudy and Abstudy will all be increased by $275 per week for the next six months.

If you’re already getting one of these payments, you don’t need to do anything. The supplement will automatically be added to your payment from 27 April 2020.


Additional payments for people on other income support

The Australian Government is providing two separate $750 payments to people on other types of income support, including those on a Disability Support Pension, and eligible concession card holders.

You don’t need to do anything if you are eligible, it will be paid to you automatically. The first of these payments will be made from 31 March 2020 and the second from 13 July 2020.        


Suspension of mutual obligation

Mutual Obligation requirements (the normal requirements you have to receive payment, e.g. visiting your employment service provider, following a Job Plan) have been suspended for people receiving Jobseeker and Youth Allowance for Jobseekers.

You now have the option to request meetings with your employment service provider over the phone or online. This means you can still receive support without the need to go into their office.


Employer impacted by COVID or you were recently stood-down

The government recently announced the JobKeeper payment to help keep people in jobs and support businesses affected by the economic impact of COVID-19.

If you are currently employed or have recently been stood down by an eligible employer or were employed on 1 March 2020, you may receive a minimum payment of $1,500 per fortnight, before tax. This payment also applies to some casual staff who meet eligibility requirements.

Find more information and see if you are eligible here.


Worried about rent

The Federal Government has announced measures to help protect people who can’t afford to pay their rent because of the financial impacts of COVID-19.

The measures vary by state or territory so find out more about your housing rights by contacting the relevant consumer protection agency:


Need to talk with someone?

If you’re experiencing work challenges, it can help to talk with a professional. If you’re aged 15-25, headspace’s team of qualified work and study specialists provide free and confidential support to help you prepare and look for work.

Visit or phone 1800 810 794.