headspace
Fremantle

headspace Fremantle Panel PORT RGB

Hours

  • Monday: 8:30am - 4:30pm
  • Tuesday: 8:30am - 4:30pm
  • Wednesday: 8:30am - 4:30pm
  • Thursday: 8:30am - 4:30pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

About

headspace Fremantle is a place where you can talk to professionals who are specially trained to help young people aged 12-25.

We can help with mental and emotional health, physical and sexual health, alcohol or drug use, and work and study support.

At  headspace   Fremantle you can expect respect, no matter what the issue is.

For crisis assistance, contact Lifeline on 13 11 14, Kids Help Line on 1800 55 1800  or dial 000.

If you are a young person you can call us to self refer.

GPs, psychologists, school staff and other agencies please use our Referral Form

Hours

  • Monday: 8:30am - 4:30pm
  • Tuesday: 8:30am - 4:30pm
  • Wednesday: 8:30am - 4:30pm
  • Thursday: 8:30am - 4:30pm
  • Friday: 8:30am - 4:30pm
  • Saturday: Closed
  • Sunday: Closed

headspace Fremantle is operated by 360 health & community. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Perth South (WA Primary Health Alliance Ltd).

Services

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

Sexual health screenings on site or links to local services. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

More information

At headspace we have many resources available for young people. If you would like some of these resources to keep in your school/workplace please fill out this short form and we will get back to you ASAP! 

Frequently Asked Questions

Please note that the answers to these questions are subject to change without notice. Please contact headspace Fremantle directly for the most up-to-date information.

How do I get to headspace Fremantle?

We're located at 60-62 Pakenham Street in Fremantle, near the corner of Collie Street. We have free parking, including disabled parking bays, outside the office. Our office, including toilets, are wheelchair accessible. If our car park is full there's street parking along Pakenham Street which costs $6 for two hours. If you're catching public transport it's about a 10 minute walk from Fremantle Station to our building, just head right on Phillimore Street outside the station and turn left on to Pakenham Street. Our building has headspace signs and flags out the front so you know you're in the right place. Come in through the door on the right!

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When is headspace Fremantle open?

Our phone lines and office are open 8:30am-4:30pm Monday to Friday. We offer groups and counselling sessions after hours by appointment. If you can only make certain appointment times please let your worker know, or speak with one of our Administration team.

 

Who can come to headspace?

Anyone aged 12-25 seeking support with their mental or physical well being is welcome at our centre. We can also help parents, families, and carers who want information or support about how to help the young person in their lives.

We are an inclusive service which celebrate the strengths and differences of all people in our community. Our staff have had training to work with people from Culturally or Linguistically Diverse backgrounds, people with a disability, young LGBTQQIA+people and rainbow families, and Aboriginal and/or Torres Strait Islander peoples.

 

How do I make an appointment at headspace Fremantle?

Young people, their friends, and families can refer themselves or someone they know to headspace, by simply calling us on 9431 7453 between 8:30am-4:30pm Monday to Friday. Alternatively, you can come in to our centre during opening hours, or email info@headspacefreo.com.au

When you first call, a worker will record your basic contact information (including name, date of birth, gender, pronouns, contact number, address, and emergency contact information) and arrange for an Access Clinician to call you back in 1-5 working days. The Access Clinician will call back to have a 15-20 minute chat about what's going on for you and what support you would like. If you're not comfortable speaking over the phone we can arrange to meet face to face to have this chat.

 

Do I have to have a diagnosed condition to come to headspace Fremantle?

You do not need to be diagnosed with a mental health condition to access our services, although our centre can assist those who may be dealing with one. If you are having difficulties with school, work, personal or family relationships, or anything else, our services can provide you with support. 

 

How can I refer a friend or family member to headspace Fremantle?

If you wish to refer someone to our centre, you will need to make sure that the young person is aware that you have referred them, and is willing to meet with a member from the headspace Fremantle team. The best option is to encourage or support the young person to call our centre and self refer. If they are not comfortable doing this you can call with them, or call on their behalf but a worker may ask that the young person speak with them briefly over the phone to confirm they give consent to access the service. 

 

How can I help my child, friend or family member who needs support?

Besides referring the young person to headspace or helping them to access our services, you can also check out the headspace national website which has heaps of great information on helping those around you; http://headspace.org.au/. If you are concerned about your child or someone you care for, we are able to offer the services of Helping Minds who provide counselling for parents, families, and carers one day a week at headspace Fremantle. Please contact us on 9431 7453 or info@headspacefreo.com.au to book an appointment.

 

What do I do if a friend or family member says they don't need help (but I think they do)?

headspace is a consent-based service which means that the young person must be willing to engage with us. We do try our best to engage with young people who can benefit from our services which is why we have group programs that are not clinical in nature. This can be a good way of helping a young person to realise that headspace is a safe, youth-friendly place.  We may also suggest eheadspace.org.au which assists young people and gives specialist support to parents and carers who are worried about a young person. This service is easily accessible and may accommodate the needs of the young person greatly if they feel more comfortable talking to someone online or over the phone. This service is available from 9am-1am (EST) seven days a week at https://www.eheadspace.org.au/It is a great resource for young people who are not yet ready to see someone face-to-face. If you need further advice, please contact us and we will do what we can to help.

 

How much does it cost to see someone?

All our services are easily accessible and completely FREE of charge. 

 

What services does headspace offer?

At headspace we try and link people in with the most appropriate service for their needs. At our centre, you can receive services from;

  • Counsellors
  • Psychologists
  • Vocational services (help with Centrelink, work and education)
  • Alcohol and/ or drug counselling
  • Counselling for parents, families, and carers of those with a mental health issue
  • Counsellors from the Sexual Assault Resource Centre and Sexual Health Quarters
  • Group programs

We don't currently have a GP on staff, but we're happy to recommend bulk-billing, youth friendly Doctor's who we work with regularly in the community.

Everyone at our centre, including reception staff and volunteers, are trained to work with young people. This helps to make your experience at headspace an enjoyable one in a safe and non-judgemental environment.

 

Where can I seek help if I’m under 12 or over 25 years old?

There are a number of services that can provide assistance if you don’t fall into the age group for headspace.

 SJOG Ferns House in Fremantle provide low-cost counselling for those over 16 years of age. See https://www.sjog.org.au/ or call 6226 9400 for more information.

 Healthy Minds provides services to all ages at low or no cost. For more information visit their website: http://www.360.org.au/Services/Mind-Care

 Curtin University Clinic is located at Cockburn Integrated Health and provides low cost counselling services. Contact them on 9494 3751 or http://healthsciences.curtin.edu.au/our-clinics/.

 

Does headspace offer Sexual Health services for young people?

Our centre has a worker from SHQ (Sexual Health Quarters) every second Wednesday. SHQ is a counselling support service specialising in free, confidential advice and support for unplanned pregnancy, sexual health, and sexual relationships. SHQ does not provide STI screening.

For STI screens, vaccinations for Hep A, B, and Cervical Cancer, pap smears and pregnancy testing, young people can drop in to the South Terrace Clinic in Fremantle on Wednesdays between 1.30pm-6pm.

For more information about the South Terrace Clinic, or to book an appointment outside of the above time, call 9431 2149.

For general sexual health information young people can visit www.getthefacts.health.wa.gov.au/

 

What early intervention services can be offered to those who are affected by psychosis?

headspace Youth Early Psychosis Program is an intervention program offered to help improve the lives of young people, and their families, who are affected by psychosis. These services are designed to support young people in every aspect of their lives, such as education, employment and relationships.

 While these services are not offered at headspace Fremantle, the following centres are able to offer the Youth Early Psychosis Program:

  • headspace Joondalup (9301 8900)
  • headspace Osborne Park (9208 9555)
  • headspace Midland (9274 8860)

 

How can I become a part of the team at headspace as a worker?

Our centre offers a range of career opportunities to those that are passionate about improving youth mental health awareness, and helping to assist clients in seeking suitable services for their needs. Our vacancies are advertised on our lead agency's website www.360.org.au/careers and seek.com.au. If you do wish to be involved, feel free to send your details to us at info@headspacefreo.com.au. Please note that we do get a very high volume of interest so we may not be able to reply to all queries related to employment.

 

Can I donate or raise funds for headspace Fremantle?

Sure! We love it when community members get involved to support youth mental health.

If you are interested in raising money for headspace the first thing you need to do is decide whether you would like the funds to contribute to Fremantle specifically, or to headspace National. Please give us a call on 9431 7453 or email info@headspacefreo.com.au if you are interested in raising funds for headspace Fremantle. We will do our best to assist you and support your event.

If you are looking to fundraise for headspace National, please see this document: https://headspace.org.au/assets/Fundraising-Guidlines-by-State/headspace-Guidelines-for-Conducting-a-Fundraising-Event-WA.pdf. Once you fill out the application form, the staff at headspace National will contact you and help to co-ordinate your fundraiser.

 

We're here to help! If there's anything else you're wondering about that we haven't covered, or if you want more information on any of the above, please call the office on 9431 7453 or email info@headspacefreo.com.au

Young people, their friends, and families can refer themselves or someone they know to headspace by calling us on 9431 7453 between 8:30am-4:30pm Monday to Friday.

Alternatively, you can come in to our centre during opening hours, or email info@headspacefreo.com.au

If you are a GP, school or other agency, click here for our agency referral form.

headspace is a consent based service, meaning we only see young people who want to see us.

If you would like information on what to do if yourself, a friend or family member is not okay, visit the headspace website.

 

Workshops & Presentations

We provide educational workshops and presentations that can be delivered to young people aged 12 to 25, as well as presentations that can be tailored for school staff, parents and service providers. Some examples are:

  • Meet headspace
  • Looking after your mental health
  • Managing stress and building resilience
  • Healthy relationships

If you are interested in having us attend your school, organisation or event, you can fill out a Community Engagement Request Form at here. Please try and get your requests to us two weeks prior to your preferred date so that we can manage your request.

P.S. There is no cost associated with headspace attending or present at your event!

Events

We also attend community and school events to promote positive mental health. We can supply a range of engaging activities for events to prompt discussions of mental health and knowledge of support services. We will also provide headspace resources and a limited amount of headspace merchandise.

Due to the large number or requests we receive, we encourage you get in contact with us two weeks prior so that we can do our best to attend.

Please note, we cannot supply trestle tables.

Rules of Engagement

To carry out successful facilitation of workshops, presentations and engagement activities headspace Fremantle require the following protocols to be agreed upon and enacted prior to engagement.

  1. Clinical and OSH risk lies with the hosted organisation. Any matters relating to risk are referred to the onsite teacher/psychologist for follow up with the young person and their organisational protocols.
  2. Behaviour management is the sole responsibility of the onsite teachers or staff member within the class, while the presentation/workshop/program is being delivered.
  3. At least one organisation staff member must be present at all times. The staff member is to be visible at all times and be available for the entire facilitation process and proactive in addressing behaviour management concerns.

If you have any questions about these services please do not hesitate to contact us by emailing info@headspacefreo.com.au or giving us a call on 9431 7453

Have feedback for us?

If we have come to your school, organisation or event, let us know how we went!

We value input that will enable us to continually improve how we best respond to young people’s needs. If you have feedback, please fill out a short feedback form here

Are you a young person aged 16 to 25 and passionate about helping young people in making a difference in your local community? Join our youth reference group to help provide input into helping our centre evolve to meet the needs of our young people.

As a youth reference group member, you will have the opportunity to be involved in a number of exciting ways, including (but not limited to):

  • Have your say and direct youth mental health services in your community
  • Working with other young people who are passionate about improving the lives of young Australians
  • Have the opportunity to attend conferences and training to support your role as a Youth Reference Group member
  • Meeting with prominent leaders and advocates for youth mental health
  • Receive training in mental health, alcohol and other drugs, and media, as well as any other training related to your specific area of interest
  • Develop a range of skills including working in groups and representing the needs of your peers
  • Provide input on centre design and accessibility for young people and their families
  • Plan and attend local events to promote headspace Fremantle services
  • Provide input into the development of our website and social media
  • Provide input into the development of resources for young people, including factsheets, brochures and other promotional materials
  • Have the opportunity to be involved in research and the evaluation of headspace services and programs

 

If you are keen to get involved please fill out this short form and we will get back to you ASAP!

headspace Fremantle values diversity and we are strongly committed to providing a safe, inclusive environment for all of our Youth Reference Group members.

We strongly encourage and welcome all young people to apply for this role.

Kat | Program Administrator

Sophie | Program Administrator 

Courtney | Access Clinician

Bella | Access Clinician 

Ellesha | Access Clinician

Jordan | Access Clinician

Leigh | Clinical Lead 

Marisa | Community Engagement Officer

Kieren | Operations Manager

 

Sergio | Psychologist

Jordan | Clinical Psychologist Registrar

Verity | Psychologist

Karee | Psychologist

Casey | Psychologist

Oliver | Psychologist

 

Nikita (Drug and Alcohol Youth Counsellor/ Educator) | Palmerston Association, Monday 

Wendy (Clinical Psychologist) | Sexual Assault Resource Centre, Tuesday

Anunda (Social Worker) | Helping Minds, Wednesday

Casey (Psychologist)  | Sexual Health Quarters, every second Wednesday

Alison (Support Worker) | Ruah Community Services, Friday

Alyssa (work and study) | Work and Study

 

Our Consortium

360 Health + Community [lead agency], CAMHS, South Metro Community Alcohol and Drug Service [Palmerston Association], Helping Minds, Youth Reach South, Fremantle Hospital and Health Service, Ruah Community Services, Mercy Care, APM.

 

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Palmerston Association, Monday is a counselling and support service for people whose lives are affected by drugs or alcohol.

 SARC (Sexual Assault Resource Centre), Tuesday is a counselling service that helps people to cope with, and work through, past sexual assault or abuse. Counsellors provide a safe, private and comfortable space where people can talk directly about their experience if they choose, or about the impacts of sexual abuse or assault on their lives.

Centrelink, last Tuesday every month offers young people the chance to meet with a Community Engagement Officer who can help people access information, payments, and services.

Helping Minds, Wednesday is a service that provides support for family and friends of those experiencing mental health concerns. Every Wednesday a support worker will be available to provide counselling to parents and significant others that may be supporting another person living with mental health issues.

SHQ (Sexual Health Quarters), every second Wednesday is a counselling support service specialising in free, confidential advice and support for unplanned pregnancy, sexual health, and sexual relationships. The service is inclusive and non-judgemental.

Ruah Community Services, Friday offers counselling which puts your needs, strengths and recovery preferences at the centre of everything they do. Ruah walk alongside clients, families and carers to achieve client goals and improve quality of life.