headspace
Broken Hill

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Please Note

Important update to our centre:

The health and wellbeing of young people and their families is our top priority. In response to COVID-19 and minimising in-person contact, we have transitioned our headspace services online. We are available during our business hours via phone, email and video-based platforms. Please check our contact section to get in touch with us.

Hours -
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 6:00pm
Wednesday: 9:00am - 6:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm

About

headspace Broken Hill offers young people from the ages 12-25 a welcoming environment where they can access free & confidential mental health support, health advice & general information. 

Our services include general health services, alcohol and other drug services, mental health support, vocational, education & training support.

We believe there is  No Wrong Door & dedicate ourselves to ensuring all young people who contact or present at a headspace centre are screened & either assigned for intake, or re-directed to more appropriate service options in their local community.

headspace Broken Hill has disability access.

Bookings are required for appointments after 5pm on weekdays.  

Please Note

Important update to our centre:

The health and wellbeing of young people and their families is our top priority. In response to COVID-19 and minimising in-person contact, we have transitioned our headspace services online. We are available during our business hours via phone, email and video-based platforms. Please check our contact section to get in touch with us.

Hours -
Monday: 9:00am - 5:00pm
Tuesday: 9:00am - 6:00pm
Wednesday: 9:00am - 6:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 5:00pm

headspace Broken Hill is operated by Flourish Australia. All headspace services are funded by the Australian Government Department of Health. Administration of funding is carried out by the headspace centre’s local Primary Health Network, in this case, Western NSW PHN.

Services

Your GP can refer you to see a specialist youth psychiatrist for bulk billed assessment and management advice for mental health issues.

GPs can help with any physical health issues as well as issues related to sexual health, drug or alcohol use, relationship problems or feeling down or upset. Your centre may have a GP on site or links to one locally. 

Workers either on site or linked to the centre who can assist you with any alcohol or other drug issue. 

A group of young people who help with events and some decision making at a centre. Ask your centre about getting involved.

Mental health workers – which may include psychologists, psychiatrists, counsellors and other workers – that can help if you're just not feeling yourself.

Sexual health screenings on site or links to local services. 

Workers either on site or linked to the centre who can assist you with work or study opportunities. 

Centres have a range of programs and activities for young people. Just ask your centre what they have on. 

“As soon as I sought help, I suddenly realised that my anxiety was very treatable and that I wasn’t alone.”
- Charlie

Jobs and volunteering

Positions currently available at headspace Broken Hill

Salary: Voluntary Position

Youth Reference Group - headspace Broken Hill

headspace Broken Hill will be recruiting new members for our Youth Reference Group (YRG).

Are you aged 14-24 and looking to be the youth voice for headspace Broken Hill?

We are looking for young people who want to:

  • Make meaningful decisions that have real impact
  • Connect with other people passionate about youth mental health
  • Have your voice heard on community services in the area
  • Organise and be part of local youth events

You will gain experience and new skills with support, training and reference opportunities.

If you are interested we'd love to meet with you!

Please fill in the EOI form here.

Contact person: Rebecca Roennfeldt 02 9393 9699 or Rebecca.roennfeldt@flourishaustralia.org.au

For more information contact:

Name: Rebecca Roennfeldt
Phone: (02) 9393 9699
Email: headspace.brokenhill@flourishaustralia.org.au

More information

What is telehealth?

Although headspace generally provides in-person counselling support, due to COVID-19, and the current climate with physical distancing measures, to ensure we are able to still provide a service to young people, their families and friends, we have transitioned to telehealth services.

Telehealth services consist of any health-related communication via telephone and video conferencing platforms and applications. Instead of in-person appointments, we are now providing online appointments over phone calls and video calls using ‘Zoom’.   

Here's a short video explaining "what is telehealth?"

 

headspace online and phone services (telehealth)

Need support but need to stay at home due to COVID-19? headspace is still able to help! We may not be able to see you in person but we can offer you a telehealth appointment. Telehealth allows you to talk to a headspace counsellor through a phone or video call rather than seeing them in person. Learn more about telehealth > bit.ly/34kgj1p

Posted by headspace on Monday, 6 April 2020

 

To find out more about our telehealth services, such as:

  1. How to use telehealth services

  2. How to make the most of telehealth services

  3. Confidentiality

  4. Troubleshooting

  5. Frequently Asked Questions

Please download - Guidelines for Young People to use Telehealth

 

Feedback Survey

If you have used our telehealth services, and would like to provide some feedback on how it went and how we can improve, please fill out the survey here.

Consent Form

If you are new to telehealth or would like further information on our privacy, consent, and confidentiality information, please download our Telehealth Privacy, Consent, Confidentiality & Cancellation Policy

For additional information on telehealth, please visit - headspace online and phone services (telehealth)

 

If you are having any questions or concerns with using our telehealth services, please contact us:
02 9393 9699 or headspace.brokenhill@flourishaustralia.org.au

Our Team:

Marnie - Administration Support Officer

Rebecca - Service and Community Development Officer

Youth Access Clinician

Jodie - Youth Access Clinician

Bonnie - Clinical Lead

Rynnette - Centre Manager

Youth Reference Group

 

Doctor:

Dr. Ramu - GP

Dr. Josie - Psychiatrist

 

Sexual Health Nurses:

Jo Lenton 

Kendall Jackman

 

Contributing Consortium Members:

Maari Ma

Tyson - ACON

Neami National

Jim - NSW Health Far West Local District

Dr. Josie - Black Dog Institute

Theresa, Dinny, Alli - Mission Australia

PCYC

Lifeline

Broken Hill City Council

Peter - Royal Flying Doctor Service

Michael - CAMHS

Mandy - Catholic Care

Bec - Joblink Plus

Young people 15+ years old can get their own Medicare card by visiting a Medicare office or by calling Medicare on 13 20 11.

Click here for more information on what a Medicare card is and why young people need one. 

If you are a young person aged 12-25 and you are enquiring about headspace Broken Hill services for yourself you do not require a formal referral. Simply phone, email or show up in person to arrange an appointment with one of our staff.

Our contact details are:

Phone: 02 9393 9699

Fax: 08 8088 4947

Email: headspace.brokenhill@flourishaustralia.org.au

Address: 231 Blende Street, Broken Hill 2880

Referrals can be made by calling us on 02 9393 9669 from 9am to 5pm Monday to Friday, or by completing the referral form. Referral forms can be faxed to us on 08 8088 4947 or emailed at headspace.brokenhill@flourishaustralia.org.au. We also accept referrals from doctors/GPs via a Mental Health Care Plan (MHCP), which can also be either emailed or faxed to us using the above details.

headspace Broken Hill provides youth mental health services to schools and the community in the Broken Hill and Far West Region. 
The services provided have a health promotion and education focus. We deliver these services to promote positive mental health and wellbeing. 

Please note that these services do not have a medical or therapeutic focus.

Please complete the following form and return this too headspace.brokenhill@flourishaustralia.org.au, attention Service & Community Development Officer.

For further information feel free to contact the headspace Broken Hill team on:
Phone: 02 9393 9699
Fax: 08 8088 4947
Email: headspace.brokenhill@flourishaustralia.org.au
Address: 231 Blende Street, Broken Hill 2880

At headspace Broken Hill we welcome and appreciate your feedback, so that we can continually improve our service for young people. Please let us know what you thought about your experience at headspace Broken Hill.
Follow this link to provide headspace Broken Hill with your compliments, suggestions and complaints!