25 Mar 2020


In an effort to prevent the spread of COVID-19, headspace Albany will be is moving some services to screen to screen and phone-based delivery, in line with the recommendations around keeping safe physical distance.  Some counsellors will be starting work from home next week, and where possible we ask that everyone accessing support think about getting in touch via phone or video conferencing.

We use a VC platform called lifesize which works on a computer, tablet or smartphone – even a Playstation!   We will send you a link that you can paste into your browser, or you can download the free app here

This step has been taken to ensure the safety of young people, family and friends, and staff working in the centre. This will ensure very little disruption to service delivery as young people and families can still access support with minimal risk of transmission of COVID-19. We will continue to offer individual services to young people with delivery through phone and online options such as video conferencing which enables us to support the young person face-to-face.

COVID-19 is creating feelings of uncertainty within the community and headspace Albany is reminding young people we are here to support their mental health.

Supporting young people in challenging times is crucial and headspace Albany is dedicated to ensuring that those who need it can access help.

For young people experiencing feelings of stress related to COVID-19, headspace has developed information which might be helpful to manage any changes to daily life as a result of containment measures.

Please visit the headspace website for more information:

 headspace encourages young people, family and friends, and staff to also seek advice from a local community general practice or from government advice lines services such as healthdirect/coronavirus.


Help-seeking information


To reach a headspace clinician and for more information go to 

Call Kids Helpline on 1800 55 1800 at any time of the day or night to speak with a counsellor.

For emergency situations please call emergency services on 000 or call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467 to talk to someone urgently.